Mental Health Support
Accessing mental health services, crisis lines, IAPT, and community mental health teams.
Important Warnings
- Mental health services can have waiting lists. Keep trying and ask for crisis support if you cannot wait.
- If you are using substances (drugs or alcohol), tell mental health services. They can provide dual diagnosis support.
- Do not suffer in silence. Homelessness is traumatic, and you deserve support.
- Mental health problems are common among people experiencing homelessness. You are not alone, and help is available.
- You can access NHS mental health services, including talking therapies (IAPT), community mental health teams, and crisis support.
- You do not need a GP referral to access IAPT (Improving Access to Psychological Therapies) services. You can self-refer online or by phone.
- If you are in crisis, you can call 111 and select the mental health option, go to A&E, or call the Samaritans (24/7).
- You have the right to access mental health services, even if you are homeless or do not have a GP.
- You should receive mental health support that is appropriate to your needs, whether that is counseling, medication, or crisis intervention.
- You have the right to be treated with dignity and respect by mental health services.
Next Steps
Call Samaritans if in crisis
Samaritans provide 24/7 confidential emotional support. You can call any time.
Self-refer to IAPT
IAPT offers free talking therapies for anxiety and depression. Search for your local IAPT service online.
Contact your GP
If you have a GP, tell them about your mental health. They can refer you to specialist services or prescribe medication.
Call NHS 111 for urgent mental health support
If you need urgent help but it is not life-threatening, call 111 and select the mental health option.
Visit A&E if in immediate danger
If you feel you might harm yourself or others, go to A&E or call 999. You will be assessed by the mental health crisis team.
Get support from homeless mental health services
Some areas have specialist mental health services for homeless people. Ask at day centres or contact Mind.
External Resources
24/7 confidential emotional support for anyone in distress.
Free talking therapies for anxiety and depression.
Mental health charity offering advice, support, and local services.
Mental health support for men, including a helpline and webchat.